Borrowers are eligible for an independent foreclosure review if they meet the following criteria:
- the property securing the loan was the borrower's primary residence;
- the mortgage was in the foreclosure process (initiated, pending, or completed) at any time between January 1, 2009, and December 31, 2010; and
- the mortgage was serviced by one of the following mortgage servicers:
|America's Servicing Company||Countrywide||National City Mortgage|
|Aurora Loan Services||EMC Mortgage Corporation||PNC Mortgage|
|BAC Home Loans Servicing||EverBank/EverHome Mortgage Company||Sovereign Bank|
|Bank of America||Financial Freedom||SunTrust Mortgage|
|Beneficial||GMAC Mortgage||U.S. Bank|
|Citibank||HSBC||Washington Mutual (WaMu)|
|CitiFinancial||IndyMac Mortgage Services||Wells Fargo Bank, N.A.|
|CitiMortgage||MetLife Bank||Wilshire Credit Corporation|
There are no costs associated with being included in the review; the review is a free program. Beware of anyone who wants payment to assist you in connection with the independent foreclosure review or any other foreclosure assistance program.
Review ProcessInformation about the review process, including how to request an independent review, was mailed to potentially eligible borrowers in November and December 2011. If you believe that you meet the three criteria but have not received a mailing, call 888-952-9105, Monday through Friday from 8 a.m. to 10 p.m. (ET), and Saturday from 8 a.m. to 5 p.m. (ET). Individuals can also get more information about the review through a website set up by the servicers, www.IndependentForeclosureReview.com . A list of Frequently Asked Questions and Answers are available on the website.
Individuals will be sent an acknowledgement letter from the review administrator within one week after their request for an independent review is received. Individuals will be notified in writing of the results of the review. Because the review process will be a thorough and complete examination of many details and documents, it could take several months to complete the review.
Rust Consulting was selected and hired by the servicers to serve as the central administrator of the independent foreclosure review. Rust Consulting will notify borrowers, receive requests for a review, and respond to questions about the independent foreclosure review process.
Deadline to Request a ReviewRequests for review by the servicers’ independent consultants must be postmarked or submitted online by December 31, 2012.1 Borrowers are encouraged to carefully consider the information about the review program to determine if they are eligible to participate.
Federal Reserve’s RoleThe Federal Reserve’s role is to ensure compliance with the enforcement actions issued in April 2011. As required by those actions, independent consultants will conduct the reviews of foreclosures and determine whether errors, misrepresentations, or other deficiencies resulted in financial injury. The Federal Reserve will monitor the independent foreclosure review process and the servicer’s outreach efforts.
For More Info, Call Rainbow PUSH at 404 525 5663 or visit